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Patterson Medical
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Service and Repair
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Routine servicing of equipment is extremely important. Many equipment manufacturers specify that each instrument should be serviced at least once a year, and more frequently for mechanical equipment that is used extensively.
Here are just 4 reasons why you should keep your equipment regularly maintained:
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Safety Is the equipment safe to use? Are you putting the safety of your patients at risk? Efficiency Is the equipment working correctly? Are you sure that you are administering the required treatment for your patient? Liability Is your insurance valid? You may risk potential liability if you are using equipment that is not tested and serviced regularly. Longevity Extend the useable life of your equipment with regular servicing and maintance. |
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All servicing and repair activity is co-ordinated from our Service Centre.
We have 3 dedicated Service Centres who provide every aspect of post sales customer support for physiotherapy equipment, podiatry equipment, mobility scooters, home care beds, mobile hoists, powered wheelchairs and rise & recline chairs.
We have a dedicated service team - both technical and administrative - who offer telephone support to resolve problems and queries quickly and efficiently. This is backed up by fully equipped workshops with all the necessary specialist equipment and extensive stock of spare parts for a vast range of both current and older equipment.
Our range of services includes:
Service Maintenance Contracts
These include periodic maintenance visits to your site for preventative, safety and performance testing and any necessary repairs. Choose from annual, half-yearly or quarterly visits.
Workshop Service and Repair
Your equipment may be returned to one of our purpose built workshops in Sussex, Nottinghamshire, Derbyshire or South Wales for routine service or repair breakdown. Full quotations are provided before any work is carried out.
Field Service Repair
We have a dedicated team of experienced field engineers who undertake both planned routine visits and unscheduled (breakdown) maintenance/repair. Our vehicles are fully equipped with all the necessary tools, test equipment, spares and consumables to get your equipment turned around in just one visit!
Contact our Service Centre on 08442 096 059 or alternatively fill in the enquiry form below.