5) PAYMENT TERMS
Unless there is evidence in writing to the contrary payment shall be nett 30 days from the date of invoice. For new account customers payment by Pro-forma invoice or pre-payment may be required.

6) DELIVERIES
* Normal delivery is 2 working days from receipt of order * Next day delivery service is available at no extra cost * Small items will be sent by 1st class post except where delivery is required before noon of following day, price to be confirmed at point of sale * Wherever possible we shall endeavour to ship goods on the same working day as receipt of your order

7) CARRIAGE CHARGES
Unless otherwise specified, orders over £25.00 nett (exc VAT) will be carriage free. Orders below £25.00 nett will be charged at £4.95 + VAT. This applies to mainland UK (excluding Scottish Highlands). Oversize/heavyweight items such as couches, gym equipment, trolleys etc. are subject to additional delivery and handling charges which will be quoted at time of order entry.

8) ORDER CANCELLATION
All cancellation of orders must be in writing with our prior agreement. We are unable to accept cancellation of specially ordered or non-stock items.

9) RETURN OF GOODS
All return for credit must be previously agreed in writing. Please contact our customer service department which will advise you in the correct procedures for all return items. A restocking charge of 20% of the value of the goods may be charged. It will be customers resposibility to return the goods at their expense within 10 working days from the invoice date. All returned goods must be in the original packaging, clean and unused.

10) LOSS OR DAMAGE
Any loss, damage or shortage must be notified within 3 working days or confirmed in writing within 7 days. Claims outside these times will not be accepted.

11) INTEREST CHARGES
The company reserves the right to charge interest on all overdue payments and outstanding balances at the rate of 3% per month.

12) LIMITS OF CONTRACT AND VARIATION OF PRICES
(i) A quotation includes only such goods as are specified therein. (ii) The Contract is personal to the Buyer who may not assign it without the Seller's written consent. (iii) The Seller reserves the right to amend the Contract price at any time up to delivery to take account of any variations, in the cost of transport, the prices charged by the Seller's suppliers, changes in the value of any relevant currency, new or increased taxes duties or other imposts or variations arising from new legislation or regulations.